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πŸ“² Pairing your ZenWatch with the correct app

Updated over a week ago

1️⃣ Download the correct app

Note: Do not use the ZenWatch app – it often causes issues.

  • Model Venice / Q Watch Pro β†’ Q Watch Pro App

  • Model Venice Pro / Lily β†’ ZenTrack App

⬇️ For Google Play:
​Play Store Link Zen Track App
​Play Store Link Q Watch Pro

⬇️ For iOS:
​App Store Link Zen Track App

App Store Link Q Watch Pro
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2️⃣ Reset your ZenWatch

βš™οΈ On your watch:
​Settings > System > Reset


3️⃣ Pair your ZenWatch again

πŸ”— Pair your ZenWatch with the correct app and make sure to allow notifications during setup πŸ“©

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