1οΈβ£ Download the correct app
Note: Do not use the ZenWatch app β it often causes issues.
Model Venice / Q Watch Pro β Q Watch Pro App
Model Venice Pro / Lily β ZenTrack App
β¬οΈ For Google Play:
βPlay Store Link Zen Track App
βPlay Store Link Q Watch Pro
β¬οΈ For iOS:
βApp Store Link Zen Track App
App Store Link Q Watch Pro
β
β
2οΈβ£ Reset your ZenWatch
βοΈ On your watch:
βSettings > System > Reset
3οΈβ£ Pair your ZenWatch again
π Pair your ZenWatch with the correct app and make sure to allow notifications during setup π©