We are here for you – but please give us some time.
We strive to answer each inquiry as quickly as possible. Due to high demand, it may currently take 2–3 business days before you receive a reply.
🙏 We ask for a little patience – sending multiple emails in a row unfortunately doesn’t help and often slows things down.
⚠️ System migration – important info for you!
We are currently switching our system, which can occasionally lead to delays.
📝 Important: If you haven’t received an answer after 48–60 hours, please reach out again via the chatbot.
🗨️ Where can you find the chatbot?
⬇️ At the bottom right of our website!
There you can leave us a message directly – it’s the fastest and most reliable way to reach us.
📧 Due to current outages with the Zenwatch support email, please use the chatbot as your primary contact method!
📞 Why is there no phone support?
Zenwatch does not have a call center, as our concept is fully focused on digital customer service.
This means:
🌐 Founded online – 🖥️ Supported online!
Even if you receive an automatic reply:
👥 There are real people behind every channel who want to help you quickly and friendly.